Terms and Conditions

Welcome to sfjews.com! By accessing or using our store, you agree to be bound by these terms and conditions (“Terms”). Please read them carefully before making any purchases or using our services. If you do not agree to these terms, you may not use the store.

1. General Information

1.1 sfjews.com is located in Lahore, Pakistan, and operates both online and offline to provide electrical products, appliances, and related services to customers.

1.2 We reserve the right to change, modify, or update these Terms at any time without prior notice. It is your responsibility to review these Terms regularly.

2. Product Information

2.1 We make every effort to provide accurate product descriptions, pricing, and availability. However, errors may occur, and we do not guarantee the accuracy or completeness of any product details on our website or store.

2.2 All product prices are listed in Pakistani Rupees (PKR) unless otherwise stated.

2.3 The availability of products may vary. In the event that a product is out of stock, we will notify you and offer alternatives or process a refund.

3. Orders and Payments

3.1 By placing an order through our store (whether online or in-store), you are offering to purchase the product(s) in accordance with these Terms. Orders are subject to acceptance by us.

3.2 We accept payments via [bank transfer(Easypaisa, Jazz Cash), credit/debit cards, etc.]. Payment details must be accurate and complete.

3.3 In the case of payment failure or any issue with your payment, we reserve the right to cancel or suspend your order.

4. Shipping and Delivery

4.1 We deliver products to locations within Lahore, Pakistan. Delivery times may vary depending on product availability and location.

4.2 Delivery charges, if applicable, will be added to the total cost of your order during checkout.

4.3 Delivery delays can occur due to unforeseen circumstances such as weather, transportation issues, or stock shortages. We will inform you of any delays.

4.4 It is your responsibility to provide accurate delivery information. We are not responsible for any delivery failure due to incorrect details.

5. Returns and Refunds

5.1 We accept returns within 7 days of purchase for defective or damaged items, provided they are in the original condition, unused, and in their original packaging.

5.2 Products that have been used or damaged after delivery will not be accepted for return unless there is a manufacturing defect.

5.3 Refunds for eligible returns will be processed via the same payment method used at the time of purchase.

5.4 Certain items such as like batteries, consumables, etc. are not eligible for return.

6. Warranties and Guarantees

6.1 All electrical products sold by sfjews.com are covered by the manufacturer’s warranty, which may vary based on the product type and brand.

6.2 We will assist you in claiming the warranty directly with the manufacturer or service center. However, we do not provide any separate warranty beyond what is offered by the manufacturer.

7. Customer Responsibilities

7.1 You are responsible for ensuring that the products you purchase are suitable for your intended use.

7.2 You must use the products according to the manufacturer’s instructions. We are not liable for any damages or injuries resulting from improper use of the products.

7.3 You agree to provide accurate and complete personal details when creating an account or placing an order.

8. Intellectual Property

8.1 All content on our website, including but not limited to logos, images, product descriptions, and text, is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any of this content without our written consent.

9. Privacy Policy

9.1 We are committed to protecting your privacy. Your personal information will only be used to process orders, communicate with you, and improve our services. For more details, please read our [Privacy Policy link].

10. Limitation of Liability

10.1 To the fullest extent permitted by law, sfjews.com shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use or inability to use our products or services.

10.2 We are not responsible for any loss of data, income, or profits arising from the use of our products.

11. Governing Law

11.1 These Terms are governed by the laws of Pakistan, and any disputes will be subject to the jurisdiction of the courts in Lahore, Pakistan.

12. Force Majeure

12.1 We are not liable for any failure to perform under these Terms caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, pandemics, or government regulations.

13. Customer Support

13.1 If you have any questions or concerns about our products, services, or these Terms, please contact our customer support team at:

• Phone: 0092-313-2227321
• Email: info@sfjews.com

14. Changes to Terms

14.1 We reserve the right to modify, update, or change these Terms at any time. Any changes will be posted on our website, and the revised Terms will apply to any orders placed after the date of such posting.

By using our store, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.